Shipping delays may be incurred by orders heading to Italy and France at the moment due to the current climate.
Please allow 3 business days for a customer team to respond to your email.
To better help us answer your issue, please include:
1) Your full name (included on the order)
2) Your order number
3) All key information we will need to help us answer your question
If you require a returns/exchange form, please download the form here and follow the instructions provided.
Please be sure to check your junk/spam inbox if you have not received a reply within this period.
If your email is in regards to product query visit our Q & A
first for assistance as you may find the answer here.