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<h2>UK + EU wide shipping</h2>
<p>All EU orders are dispatched from our UK warehouse. </p>
<p>We deliver to most addresses nationwide in the EU, UK and North Ireland on business days (Monday to Friday, excluding public holidays). Orders placed on weekends and public holidays will be dispatched the following business day. Estimated time for standard delivery:</p>
<li>metro areas is 5-10 business days (includes packing and posting)</li>
<li>regional areas 7-12 business days</li>
<p>The shipping timeframes are a guide only and we offer no guarantees or refunds on postage should the postage carrier delay the shipment, and we cannot be held responsible for their delays. </p>
<p>We deliver to most international countries. To place an order outside of the UK and Nth Ireland please visit:</p>
<p><a href="https://www.modibodi.com/?geolizr_redirect=off" target="_blank" rel="noopener noreferrer">Australia and Oceania</a></p>
<p><a href="https://us.modibodi.com/?geolizr_redirect=off">USA and Asia</a></p>
<p><a href="www.modibodi.co.uk" title="Modibodi UK">UK and Nrth Ireland</a></p>
<span>Due to various duties, taxes and brokerage fees outside of our control, we no longer ship to Canada.</span>
<h2>Customs charges and duties</h2>
<p>All UK and EU orders will not incur additional duties or taxes as orders are dispatched from our UK warehouse. If you are outside this zone you may incur additional fees outside of our control.<br />We are not responsible for and will not reimburse any charges or duties. You can find out more information<span> </span><a href="http://www.dhl.com.hk/en/express/customs_support/duties_taxes/duties_taxes_receivers.html" target="_blank" rel="noopener noreferrer">here.</a><br /><br />Should you reject paying for these fees/taxes and your goods are returned to us, we will refund you the goods minus the costs charged to us for shipping to your country, plus return shipping and any additional charges applied by the shipping carrier.<br /><br /></p>
- We offer a 30 day return period on unworn garments
- Underwear/swimwear returned must have been tried on over the top of underwear; if this is not followed, we may not provide a refund/credit
- A credit or refund is provided upon receipt of your returned garment/s
- Processing timeframes may vary; please allow up to ten business days
- We suggest sending your return/s with tracking so that you know when your parcel has arrived to us
To learn more about our 30 Day Risk-Free Trial for new customers, click here
Do I wear these with a tampon, cup or pad?
Modibodi are a complete replacement for other leak management products. There is no need to use anything else in conjunction with them, even on your heaviest days. With absorbency options ranging from super light through to maxi-24hrs, you can feel confident every day, flow or no flow!
What size am I?
We always recommend taking your normal underwear size.
Do I need to wash them before wear?
Yes, we recommend putting them through the wash before the first time you wear them to help to activate the technology in the gusset.
What does it feel like wearing them?
Just like regular underwear! Our tech-enabled absorbent gusset was designed to be comfy and discreet, never bulky or heavy. Just pop a pair on and go!